Technology Frequently Asked Questions
How do I login to Clever on my student’s iPad?
Login to Clever on student iPads either by showing a badge or by entering username/password. Step-by-step instructions (PDF) | Spanish (PDF)
What is my ParentVUE activation key?
Contact parenthelp@bsd405.org if you don’t have an activation key. Many families think they need an activation key but they have already created an account and have an active username and password. If you can’t remember the username, please contact parenthelp@bsd405.org. If you cannot remember the password, please try the Forgot Password option to reset the password.
How do I monitor my student’s online behavior?
You can check your student’s online behavior using an application called apParent Online. If you did not receive an apParent Online activation email, contact parenthelp@bsd405.org. The app only works for district-issued laptops. It is not available on district-issued iPads. For more information, visit Student Device Monitoring for Families.
Tips for optimizing your Internet connection
- Use a wired connection or relocate as close to your router or modem as possible.
- Reboot your router, modem and device (at least weekly).
- Turn off extra Wi-Fi-enabled devices when not in use (e.g. security cameras, doorbells, extra phones, tablets, TVs, printers, audio players, baby monitors, speakers).
- Turn off file-syncing services (e.g. Google Drive, Dropbox, OneDrive) on other Wi-Fi-enabled devices when not in use.
Network security and privacy
The Bellevue School District uses online security measures to protect the safety and security of all students. We understand this may create challenges for a few students, however, the policies and procedures are designed to safeguard our network and user accounts.
When we purchase technology tools and applications, we have the vendor sign a Data Privacy Agreement in order to keep our students’ information safe. We published a comprehensive list of the instructional applications (PDF) that teachers use as learning resources to guide, support and enhance student learning.
Using personal devices
- We will issue devices to all students in the district. If you choose to use a personal device and experience technical issues while accessing remote learning tools and resources, we will do our best to provide support and resolve your specific issue. We can provide tips and recommendations but cannot install software or change your settings.
- In accordance with the Student Technology Acceptable Use Procedure (2022P (PDF)), students are prohibited from attempting to conceal Internet activity and from attempting to bypass or evade techniques used to bypass filters. Students connecting to Microsoft 365 on a personal device that uses software and/or hardware that obscures their location may be locked out of their account.
How do I connect to BSD VPN?
If you need to access certain District resources offsite, you will need to connect to the BSD VPN. Step by step instructions for connecting to BSD VPN.
If you have any questions or need further assistance, please contact studenthelp@bsd405.org.